Getting Help With Your Light Bill in Texas


Many families in Texas and throughout the United States experience difficulty making ends meet. As technology improves, some bills become more and more necessary to pay. For example, a computer with a reliable internet connection is now a necessity for households with children attending school, people working from home, and to pay certain bills. Working electricity may be essential for those in need of regular dialysis treatment or others in need of power to receive medical treatment. Many households have replaced gas stoves with electrical stoves, which require electricity. During the colder seasons, electricity is needed to provide heat, while air conditioning is needed in the summer. Both functions require electricity. Clearly, electricity is essential for the majority of Texas households, but this does not mean that every home has the resources to pay their electricity bill.

What is the Comprehensive Energy Assistance Program (CEAP)?

In the state of Texas, those in need of assistance paying an electricity bill may be eligible for discounted electricity through the Comprehensive Energy Assistance Program (CEAP). CEAP provides prompt service to families in need of assistance based on financial need. This program provides relief to low-income families and individuals living on fixed incomes. CEAP is affiliated with the federal program, Low Income Household Energy Assistance Program (LIHEAP). LIHEAP’s affiliation with CEAP enhances the level of efficiency in which clients are assisted. CEAP also gives benefits and reduced prices in Texas during natural disasters or supply shortages.

In addition to providing low cost electricity services to households that need it, CEAP also gives beneficiaries education on how to save on electricity costs. This education will help the beneficiary bring down his or her already reduced electricity bill, as well as provide tools for keep energy costs low in the future when assistance through CEAP is no longer needed.

Eligibility for CEAP

To qualify for CEAP in the state of Texas, Texas residency and a financial need must be established. You may likely be eligible if you participate in a federal assistance program such as Supplemental Security Income (SSI), Housing Assistance (Section 8), Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), or financial assistance for military Veterans.

Income qualifications for the Comprehensive Energy Assistance Program are:

  • Households of 1: $17,820 or less
  • Households of 2: $24,030 or less
  • Households of 3: $30,240 or less
  • Households of 4: $36,450 or less
  • Households of 5: $42,660 or less
  • Households of 6: $48,870 or less
  • Households of 7: $55,095 or less
  • Households of 8: $61,335 or less
  • Households of 9+: Add $6,240 for each additional family member

How to Apply for CEAP

In the state of Texas, an application for the Comprehensive Energy Assistance Program can be completed either online or over the phone.

To apply for CEAP by phone, the application must be filled by calling the local subrecipient agency through a landline. This toll free call will direct you to the CEAP service provider closest to you for further assistance. Phone services are available from 8:00 a.m. until 5:00 p.m., Monday through Friday. You may also be directed to the correct phone number to apply for CEAP in your region by visiting the Texas Department of Housing and Affairs website and entering your zip code.

To complete a CEAP application by phone, visit the Texas Department of Housing and Affairs (TDHCA) website and choose “Utility Bill Payment Assistance” and enter your Texas city or zip code. TDHCA will then direct you to a phone number or website in which you may begin your application.