Frequently Asked Questions


1. Q: If my last job was in another state, am I still eligible for unemployment insurance in Texas?

A: No, but you may be eligible for unemployment benefits in your state.

2. Q: I used up all of my benefits and I am still unemployed. Can I get an unemployment coverage extension?

A: No, there are currently no unemployment benefit extensions available in Texas. However, they may become available in the future, when the unemployment rate rises.

3. Q: I am unemployed but cannot work full-time because I do not have reliable child care. Am I eligible for benefits?

A: No, you must be available and able to work and actively searching for work to be eligible for unemployment benefits in Texas.

4. Q: I was fired from my job, but I believe I was wrongfully terminated. Can I still receive unemployment insurance?

A: You may be eligible for unemployment benefits if you can provide documentation proving how you were wrongfully terminated.

5. Q: Can I apply for unemployment insurance in person?

A: No, but you may apply for unemployment insurance by phone or online.

6. Q: Can an incarcerated person apply for unemployment insurance coverage?

A: An incarcerated person is not available for work and is therefore ineligible for benefits.

7. Q: My unemployment claim was processed and accepted but I haven’t been receiving my benefits. Why?

A: Every 2 weeks, you must certify your claim to receive benefits. You must also apply for work and provide documentation for each week to obtain benefits on time.

8. Q: I received a job offer but declined it because it was not what I was looking for. Why have my unemployment payments ceased?

A: You must accept a reasonable job for your skill set and experience to continue to receive benefits. This means accepting a job that may offer lower wages or a longer commute than you prefer. However, you do not have to accept a job that is offering lower wages than the state average for that job.

9. Q: I filed an appeal after being denied benefits but my appeal was denied. Can I contest this?

A: Yes, you may re-submit an appeal if you feel that you were wrongfully denied benefits. Be prepared by providing all necessary documents.

10. Q: How can I figure out how much my weekly benefit pay will be?

A: You can estimate how using the given formula or an online estimator.

11. Q: How long can I receive unemployment benefits?

A: You may receive benefits for up to 26 weeks in Texas.

12. Q: I did not work the amount of hours required to qualify for unemployment insurance. Is there anything I can do?

A: If you did not work the required hours due to illness or pregnancy, you may be eligible for an alternate base period.

13. Q: Do I have to show up to Texas Workforce Solutions appointments?

A: Yes, if you are chosen to attend Texas Workforce Solution reemployment activities, then you must show up. If you are not required to attend, you are still welcome to come.

14. Q: Is there a limit to the amount of unemployment benefits I can receive?

A: Yes, you may only receive unemployment benefits for us tp 26 weeks, unles benefits are extended by the state.

15. Q: I am unable to work due to a disability. Am I still eligible for benefits?

A: No, you must be able to work immediately to receive unemployment. However, you may be eligible for Disability Benefits.

16. Q: How long do I have to wait for a determination after my application has been sent?

A: Your application should be processed in 4 weeks.

17. Q: Both my spouse and I are unemployed. Can we both apply for unemployment insurance?

A: No, you may not both apply. However, a spouse may be claimed as a dependent on an unemployment claim.

18. Q: I am currently disqualified from unemployment benefits due to misconduct at work. Will I always be disqualified?

A: If you become unemployed from another job, you may be eligible for unemployment benefits in the future if you are not fired due to misconduct.

19. Q: I was disqualified from unemployment insurance because I engaged in unemployment insurance fraud. Will I be eligible for unemployment benefits in the future?

A: No, you may not be eligible for unemployment insurance in the future if you are disqualified due to insurance fraud.

20. Q: I am currently receiving a pension from my last employer. Am I still eligible for benefits?
A: You may still be eligible for unemployment benefits if you are receiving a pension. However, you may receive reduced benefits.